“The DDMS 2.0 System has significantly assisted in the smooth provision of services to ANM Melaka by facilitating the electronic administration of government records. Fast, organised, and electronically simpler file management can overcome the issue of slow file search. In fact, the issue of two or more officers wanting to utilise the same file at the same time can be resolved as registered users can access DDMS 2.0 System from anywhere with internet access.”

“The implementation of DDMS 2.0 in ANM Terengganu helps to streamline administrative management operations while also maintaining record security.”

“The implementation of DDMS 2.0 can save the time spent looking for letters. DDMS is also convenient as it can be accessed from anywhere and at any time as well as reducing paper consumption.”