“As centralised reception of documents and records can be captured directly into the system, DDMS 2.0 helps in minimising record loss as compared to before its implementation.”

“The implementation of DDMS 2.0 at RISDA has tremendously helped in organizing and improving the efficiency of service delivery matters, especially to RISDA stakeholders. Online record management is faster and easily accessible by users, helping them to better manage files and documents at RISDA.”

“Public Complaints Bureau (Biro Pengaduan Awam or BPA) has successfully expanded the use of Digital Document Management System 2.0 (DDMS 2.0) in nine State Branches in stages, with DDMS 2.0 being completely operational in June 2018. BPA expresses its gratitude towards MAMPU and ARKIB Negara in incorporating the use of DDMS 2.0 in the Bureau.”