“DDMS 2.0 significantly helps in the seamless operation of an electronically faster and more effective public service delivery system. Thank you to MAMPU for the efforts made to ensure that all Government agencies are able to provide the best service to customers as a whole.”

“Although being outside of the workplace, all records and documents are available to be accessed by ANM Kelantan users. Information can also be delivered more quickly and accurately. The system can also help to reduce the risk of file loss.”

“The use of DDMS 2.0 is a transformation of record management from conventional to electronic. The implementation of DDMS brought changes to the operations of the Centralised Registry in JPM. Since “go live”, various activities have been carried out such as Fitness Class (C-Fitness), Fast Class (C-Fast), e-mail posting and receiving benchmarking visits from outside the Department.”