“The implementation of DDMS 2.0 at RISDA has tremendously helped in organizing and improving the efficiency of service delivery matters, especially to RISDA stakeholders. Online record management is faster and easily accessible by users, helping them to better manage files and documents at RISDA.”

“As centralised reception of documents and records can be captured directly into the system, DDMS 2.0 helps in minimising record loss as compared to before its implementation.”

“The implementation of DDMS 2.0 can facilitate the control of file opening and closing as well as in controlling and coordinating the File Classification system more effectively.”