“MOE’s implementation of DDMS 2.0 led to significant cost savings, reduction in the number of files and storage space, more systematic records control, and the enhancement of electronic access to documents. This system can also serve to protect the records’ value as evidence while also improving transparency and integrity in records management.”

“The use of DDMS 2.0 is a transformation of record management from conventional to electronic. The implementation of DDMS brought changes to the operations of the Centralised Registry in JPM. Since “go live”, various activities have been carried out such as Fitness Class (C-Fitness), Fast Class (C-Fast), e-mail posting and receiving benchmarking visits from outside the Department.”

“Public Complaints Bureau (Biro Pengaduan Awam or BPA) has successfully expanded the use of Digital Document Management System 2.0 (DDMS 2.0) in nine State Branches in stages, with DDMS 2.0 being completely operational in June 2018. BPA expresses its gratitude towards MAMPU and ARKIB Negara in incorporating the use of DDMS 2.0 in the Bureau.”