“The use of DDMS 2.0 at our agency has helped in record management. Our processes are now more organized and effective. Users can also access record from anywhere, which is very helpful in conducting work without borders.”

“The use of Digital Document Management System 2.0 (DDMS 2.0) is an initiative that has given a positive impact by creating a record management that is efficient, systematic, organized and effective. The use of DDMS has improved service delivery and record accessibility, whereby records can be accessed from anywhere and at any time, in line with government efforts to improve the digital services of the public sector.”

“The implementation of DDMS 2.0 at RISDA has tremendously helped in organizing and improving the efficiency of service delivery matters, especially to RISDA stakeholders. Online record management is faster and easily accessible by users, helping them to better manage files and documents at RISDA.”

“Record management has to move along with the current technological developments. The implementation of DDMS 2.0 clearly changes the existing record management system as records can now be easily found and accessed. Usability is one of the important aspects of records; records should be easily found, retrieved, displayed and interpreted. Thus, with the implementation of DDMS 2.0, records that are captured can be easily accessed quickly, from anywhere and at any time. DDMS 2.0 is the key solution and has set into motion the changes to the way we manage records more accurately and thoroughly. This can help to increase productivity and service delivery to users.”

“The implementation of the DDMS 2.0 application has given a positive impact to the Electronic Record Management culture among MARA staff. DDMS has also become a centre and source of information in ministries where all digital records and documents are readily accessible by users and can be shared for mutual use. The digitalisation of records has also resulted in many benefits; reducing the use of paper, speeding up record access, avoiding record loss, helping the monitoring of instructional minutes as well as easing archive and record matters. As a result of this implementation, the service delivery system at MARA can be further elevated electronically according to the Digitalisation of Government Service Delivery Plan. MARA wishes to thank MAMPU and ARKIB Negara for the support and opportunities given in the usage of this application.”

“The implementation of DDMS 2.0 in ANM Terengganu helps to streamline administrative management operations while also maintaining record security.”

“The DDMS 2.0 System has significantly assisted in the smooth provision of services to ANM Melaka by facilitating the electronic administration of government records. Fast, organised, and electronically simpler file management can overcome the issue of slow file search. In fact, the issue of two or more officers wanting to utilise the same file at the same time can be resolved as registered users can access DDMS 2.0 System from anywhere with internet access.”

“Although being outside of the workplace, all records and documents are available to be accessed by ANM Kelantan users. Information can also be delivered more quickly and accurately. The system can also help to reduce the risk of file loss.”

“MOE’s implementation of DDMS 2.0 led to significant cost savings, reduction in the number of files and storage space, more systematic records control, and the enhancement of electronic access to documents. This system can also serve to protect the records’ value as evidence while also improving transparency and integrity in records management.”